Privacy Policy for engmenu.com
At engmenu.com, we are deeply committed to safeguarding your personal information and upholding your privacy rights in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, protect, and disclose personal data when you use our website and services. We believe in transparency and respect your right to privacy and data security.
1. Introduction
We, at engmenu.com, place the highest importance on privacy and data protection. We are dedicated to protecting the confidentiality, integrity, and availability of the personal data you entrust to us. This Privacy Policy describes the types of data we collect, the purposes for which it is processed, and how we ensure your information is handled in a lawful and secure manner.
2. Scope of this Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access or use our website (engmenu.com) and associated services. For the purposes of applicable data protection laws, engmenu.com is the data controller responsible for the personal data collected and processed through our website. If you have any questions regarding this policy or our data processing practices, you may reach us at [email protected].
3. Categories of Data Processed
We may collect, use, store, and transfer various categories of personal data, including but not limited to:
a. Usage Data
Information about your interaction with our website, including your IP address, browser type, version, geographic location, time zone setting, browser plug-in types, operating system, referral source, device identifiers, and browsing behavior.
b. Account Data
When you register or interact with our services, we may collect your name, email address, postal address, and phone number.
c. Profile Data
Details such as your preferences, browsing history, language settings, purchase history, and behavioral data (e.g., clicks, page views).
d. Communication Data
Information contained in communications between you and engmenu.com, including support tickets, inquiries, messages, and correspondence history.
e. Technical Data
Device information, system configurations, and related performance details such as device model, network type, cookies, and service logs.
f. Transaction Data
Information relating to the purchase of goods or services, including billing address, payment method, order history, and delivery details. Please note that payment information is securely processed by third-party processors and not stored by us.
g. Preference Data
Marketing and communication preferences including your opt-in/out status, consents, and expressed interests regarding our products and services.
4. Legal Bases for Processing
We process your personal data in accordance with lawful bases under GDPR and related frameworks, including:
– Performance of a Contract: To provide and manage registered accounts, complete transactions, and deliver our services.
– Consent: For marketing communications, non-essential cookies, and voluntary data submissions.
– Legitimate Interests: To analyze usage patterns, improve website functionality, prevent fraud, and conduct internal analytics—provided such interests are not overridden by your rights and freedoms.
– Legal Obligation: To comply with tax, financial, or regulatory requirements where applicable.
5. Your Rights
You have the following rights under applicable data protection laws:
– Right of Access: Obtain confirmation about whether we process your personal data and access that data.
– Right to Rectification: Request correction of incomplete or inaccurate personal data.
– Right to Erasure: Request the deletion of your personal data, where applicable.
– Right to Restriction: Request temporary restriction of processing under certain circumstances.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Withdraw your consent at any time when processing is based on consent.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data. These include:
– Use of industry-standard encryption (including HTTPS protocol) for data transmission.
– Access control protocols to limit data access to authorized personnel only.
– Routine backups and incident response procedures.
– Employee training programs focused on data protection best practices and compliance.
7. International Data Transfers
Your personal data may be transferred outside of your country of residence, including to locations outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to provide an adequate level of protection in compliance with your data protection rights.
8. Data Retention
We retain different types of personal data for specific periods, as outlined below:
– Usage, Technical, and Cookie Data: 26 months
– Account and Transaction Data: Retained for the duration of your relationship with us, and up to 7 years thereafter, for legal compliance and bookkeeping.
– Communication and Support Data: Retained for 3 years for service history accountability.
– Preference and Profile Data: Retained until you withdraw consent or request deletion.
Once the retention period expires, personal data is securely deleted or anonymized.
9. Cookie Policy
engmenu.com uses cookies and similar technologies for functionality, preferences, analytics, and performance improvement. Types of cookies used include:
– Essential Cookies: Necessary for core website functionality, such as user authentication and session management.
– Functional Cookies: Used to remember user preferences and enhanced features.
– Analytics Cookies: Collect anonymized data about how users navigate and interact with the site (e.g., Google Analytics).
– Performance Cookies: Monitor the performance and reliability of our platform.
10. Cookie Management and Compliance
You have full control over cookie settings and can adjust or revoke your consent at any time via our cookie banner or browser settings. We comply with GDPR cookie consent requirements by ensuring that non-essential cookies are only activated upon your explicit consent. California consumers are provided with “Do Not Sell or Share My Personal Information” links where applicable, in compliance with the CCPA.
11. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children without verified parental consent. If we become aware of such collection, we will take prompt steps to delete that information. Parents or guardians concerned about their child’s personal data may contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to amend this Privacy Policy at any time to comply with legal, technical, or commercial developments. When this policy is updated, we will inform users via our website or by direct communication where legally required. Continued use of engmenu.com constitutes acceptance of the current version of this policy.
13. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at:
Email: [email protected]
We are committed to complying with all applicable privacy laws and protecting your rights with transparency and accountability. Please reach out with any privacy concerns or inquiries regarding your personal data.